Terms of Service

# Terms and Conditions — Remina **Effective Date:** 28-08-2026 **Last Updated:** 28-08-2026 These Terms and Conditions ("**Terms**") constitute a legally binding agreement between you ("**User**," "**you**") and [Company/Proprietor Legal Name] ("**Company**," "**we**," "**us**," "**our**"), the operator of the Remina application, including its mobile, web, and related services (collectively, the "**App**"). By creating an account, accessing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App. > ⚠️ **Fill before publishing**: Company/proprietor legal name, registered address, CIN/GSTIN if applicable, Grievance Officer name and contact, effective date. Have this reviewed by a lawyer licensed in India before publishing. --- ## 1. Eligibility 1.1 You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account and use the App. 1.2 By registering, you represent that all information you provide is accurate and that you have the legal capacity to enter into this agreement under the Indian Contract Act, 1872. ## 2. Account Registration & Security 2.1 **No email or phone required.** The App uses a username and 4-digit PIN as the sole means of authentication. You are solely responsible for choosing a username and PIN and for keeping them confidential. 2.2 **Recovery code.** At registration, you will be shown a one-time account recovery code. **This code is displayed only once and cannot be retrieved again by you or by us.** You are solely responsible for storing it securely. If you lose both your trusted device access and your recovery code, **we may be unable to restore access to your account**, and we shall bear no liability for any resulting loss of access or data. 2.3 **Trusted devices.** The App allows a limited number of devices (currently three) to remain logged in without repeated PIN entry. You are responsible for the security of any device you register as trusted, including revoking access promptly if a device is lost, stolen, or compromised, via the Settings menu. 2.4 **Your responsibility for account activity.** You are responsible for all activity that occurs under your account, whether or not authorized by you, except to the extent caused solely by our gross negligence or willful misconduct. 2.5 **Account support and administrator access.** In limited support circumstances (e.g., you contact us having lost access with no working recovery method), our administrators may, at our discretion and upon reasonable verification of your identity, reset your PIN. Any temporary PIN issued this way must be changed by you upon next login. We are not obligated to provide this support and may decline requests we cannot reasonably verify. ## 3. Nature of the Service — Please Read Carefully 3.1 **Remina is a personal organizational tool, not a payment, financial advisory, or compliance service.** The App helps you track dates and information you choose to enter (such as bill due dates, insurance renewals, or subscriptions) and attempts to notify you of them. It does not make payments, file anything, or take any action on your behalf with any third party. 3.2 **No guarantee of notification delivery.** Push notifications depend on third-party services (including but not limited to Apple Push Notification service and Firebase Cloud Messaging), your device settings, network connectivity, operating system behavior, and battery/power-saving modes outside our control. **We do not guarantee that any reminder, notification, or alert will be delivered, delivered on time, or delivered at all.** You remain solely responsible for tracking and acting on your own obligations (bill payments, renewals, deadlines, etc.), and the App is a convenience aid, not a substitute for your own diligence. 3.3 **AI-assisted features.** The App includes AI-assisted features (description parsing, field auto-fill, category suggestions, schedule suggestions, duplicate detection, and natural language search). These features use automated/AI systems and **may produce inaccurate, incomplete, or incorrect results.** You are responsible for reviewing and confirming any AI-suggested or AI-filled information before saving a reminder. We are not liable for consequences arising from inaccurate AI-generated suggestions that you did not correct before saving. 3.4 You acknowledge and accept the above limitations as an inherent part of using the App. ## 4. Acceptable Use You agree not to: 4.1 Use the App for any unlawful purpose or in violation of any applicable law, including the Information Technology Act, 2000 and rules made thereunder; 4.2 Attempt to gain unauthorized access to any account, system, or data, including through brute-forcing usernames, PINs, or recovery codes; 4.3 Reverse-engineer, decompile, scrape, or attempt to extract the App's source code, models, or underlying data structures, except as permitted by applicable law; 4.4 Use the App to store or transmit content that is unlawful, defamatory, obscene, or infringes the rights of any third party; 4.5 Interfere with or disrupt the integrity or performance of the App, including through automated scripts, bots, or excessive requests; 4.6 Impersonate any person or entity, or misrepresent your affiliation with any person or entity. ## 5. User Content 5.1 You retain ownership of the content you enter into the App (reminder titles, descriptions, custom field values, and similar data) ("**User Content**"). 5.2 You grant us a limited, non-exclusive, royalty-free license to host, store, process, and display your User Content solely for the purpose of operating and providing the App to you, including processing it through AI features you choose to use. 5.3 You represent that you have the right to submit any User Content you provide and that it does not infringe any third party's rights. ## 6. Intellectual Property 6.1 The App, including its software, design, branding, and underlying technology (excluding User Content), is owned by us or our licensors and is protected by applicable intellectual property laws. 6.2 We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial use, subject to these Terms. ## 7. Third-Party Services The App relies on certain third-party infrastructure and services (e.g., push notification providers, cloud/server infrastructure, AI processing infrastructure) to function. We are not responsible for outages, errors, or data handling by these third parties beyond our reasonable control, though we take reasonable steps to select and configure them appropriately. ## 8. Suspension and Termination 8.1 We may suspend or terminate your account, including immediate revocation of all trusted devices, if we reasonably believe you have violated these Terms, engaged in fraudulent or abusive behavior, or if required by law. 8.2 You may stop using the App at any time. [If/when an in-app account deletion feature exists, reference it here; otherwise state the process for requesting deletion per Section 11 support channel.] 8.3 Upon termination, your right to use the App ceases immediately. Provisions of these Terms that by their nature should survive termination (including Sections 3, 6, 9, 10, 11, 12, and 13) shall survive. ## 9. Disclaimer of Warranties THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY REMINDER, NOTIFICATION, OR AI-GENERATED SUGGESTION. ## 10. Limitation of Liability 10.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, MISSED PAYMENTS, LATE FEES, PENALTIES, OR SIMILAR LOSSES ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE APP, INCLUDING FAILED OR DELAYED NOTIFICATIONS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 10.2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE APP SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) [INR AMOUNT, e.g., ₹1,000]. 10.3 Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable Indian law. ## 11. Indemnification You agree to indemnify and hold harmless the Company, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the App, or your violation of any law or third-party right. ## 12. Governing Law, Jurisdiction, and Dispute Resolution 12.1 **Governing Law.** These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict-of-law principles. 12.2 **Jurisdiction.** Subject to Section 12.3, the courts at **Hyderabad, Telangana** shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms or your use of the App, and you consent to the exclusive jurisdiction of such courts. 12.3 **Dispute Resolution — Arbitration.** [Recommended, common in Indian ToS to keep disputes out of court first — confirm with your lawyer whether you want this.] Any dispute, controversy, or claim arising out of or relating to these Terms, including its formation, interpretation, breach, or termination, shall first be referred to arbitration by a sole arbitrator mutually appointed by both parties, in accordance with the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be **Hyderabad, Telangana**, and the proceedings shall be conducted in English. The arbitral award shall be final and binding on both parties. 12.4 Nothing in this Section prevents either party from seeking urgent interim/injunctive relief from a competent court at Hyderabad, Telangana. ## 13. Grievance Officer In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the details of the Grievance Officer are provided below: **Name:** [Grievance Officer Name] **Email:** [grievance@yourdomain.com] **Address:** [Registered Address, Hyderabad, Telangana] We will acknowledge complaints within [24-48 hours] and aim to resolve them within [15/30 days] as applicable under law. ## 14. Changes to These Terms We may update these Terms from time to time. Material changes will require you to re-accept the Terms before continuing to use the App, consistent with the versioning shown in the App. Continued use after such re-acceptance constitutes agreement to the updated Terms. ## 15. Miscellaneous 15.1 **Severability.** If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect. 15.2 **Entire Agreement.** These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the App. 15.3 **No Waiver.** Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. 15.4 **Assignment.** You may not assign or transfer your rights under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets. 15.5 **Contact.** For questions about these Terms, contact us at [support@yourdomain.com]. --- *This document is a template drafted for general guidance based on the features described for the Remina application. It has not been reviewed by a licensed advocate and should not be treated as final or legally sufficient until it is. In particular, have counsel review Sections 3 (service disclaimers), 10 (liability cap amount), and 12–13 (dispute resolution and grievance officer compliance) against current Indian IT Rules and any applicable consumer protection requirements before publishing.*